At Govinda’s Miraroad, we are committed to protecting the privacy and personal information of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our restaurant, use our website, or interact with our services. Please read this policy carefully to understand our practices regarding your data.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, phone number, email address, delivery address, payment details, and other information provided when placing an order or making a reservation.
• Technical Information: When you visit our website, we may collect technical data such as your IP address, browser type, and device information to improve your user experience.
• Order Information: Information related to your dining preferences, order history, and feedback.
• Communication Preferences: Information you provide regarding how you wish to be contacted for promotions, feedback, or updates.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and deliver your food orders, including takeaway and delivery services.
• Reservation Management: To manage table reservations and special requests.
• Customer Support: To respond to your inquiries, handle complaints, or address concerns.
• Marketing and Promotions: With your consent, we may send you promotional materials, discounts, and special offers via email or SMS.
• Service Improvement: To analyze data and feedback to improve our services, menu offerings, and customer experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following situations:

• Third-Party Service Providers: We may share your information with trusted third-party vendors, such as payment processors or delivery partners, to complete your orders or process payments.
• Legal Requirements: We may disclose your information when required by law or in response to legal requests such as subpoenas, court orders, or government inquiries.
• Business Transfers: In the event of a merger, acquisition, or sale of our restaurant, your personal data may be transferred as part of the business assets.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We implement industry-standard security measures, including encryption, secure servers, and regular data audits. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

• Cookies: We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that allow us to remember your preferences and improve site performance.
• Analytics: We may use third-party analytics tools to track website usage and gather insights into how visitors interact with our services. These tools may collect information such as page views, visit duration, and geographic location.

6. Your Choices

You have the right to:

• Access Your Data: Request a copy of the personal information we hold about you.
• Update or Correct Information: Request corrections to any inaccurate or incomplete information.
• Opt-Out of Marketing: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
• Delete Your Information: Request the deletion of your personal information, subject to legal obligations or legitimate business reasons for retaining the data.

7. Retention of Information

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Once your data is no longer needed, we securely delete or anonymize it.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such information, we will take steps to delete it.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party sites and recommend reviewing their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on our website with the updated date. Your continued use of our services after any modifications constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Govinda’s Miraroad
Phone: [Insert Phone Number]
Email: [Insert Email Address]
Address: [Insert Restaurant Address]

We take your privacy seriously and are committed to safeguarding your personal information. Thank you for choosing Govinda’s Miraroad!