Welcome to Govinda’s Miraroad! By accessing or using our services, including visiting our restaurant or interacting with our website, you agree to the following Terms and Conditions. Please read them carefully before placing an order or using our services.

1. Acceptance of Terms

By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms, you should refrain from using our services.

2. Restaurant Services

Govinda’s Miraroad provides dining, takeaway, and delivery services. Availability of specific dishes, offers, or services may vary based on location, season, and other factors.

3. Ordering and Payment

• All prices listed on the menu are inclusive of applicable taxes, unless stated otherwise.
• We accept multiple modes of payment including cash, debit/credit cards, and digital wallets.
• Payment must be completed before or at the time of delivery or dining.
• We reserve the right to modify prices at any time without prior notice.

4. Reservation Policy

• Reservations can be made via our website, phone, or in person.
• While we strive to honor all reservations, we reserve the right to cancel or modify reservations due to unforeseen circumstances.
• Failure to arrive within 15 minutes of your reservation time may result in cancellation, unless prior notice is given.

5. Delivery and Takeaway

• Delivery times may vary based on your location and availability. We do not guarantee exact delivery times.
• A delivery charge may apply based on your location.
• For takeaway orders, please ensure timely collection to preserve the quality of the food. We are not responsible for food quality after the designated pickup time.

6. Cancellation and Refund Policy

• Dining Services: If you wish to cancel your reservation, please inform us at least 2 hours in advance to avoid charges.
• Takeaway and Delivery Orders: Orders once confirmed cannot be cancelled. Refunds will not be provided for orders that have been processed.
• Refund Policy: In the event of incorrect orders or food quality concerns, please reach out to us immediately. Refunds or replacements will be considered at the discretion of the management.

7. Food Allergies

If you have any food allergies or dietary restrictions, it is your responsibility to inform our staff before placing an order. We do our best to accommodate special requests but cannot guarantee allergen-free food.

8. Health and Safety

We prioritize customer health and safety. Our food is prepared in a hygienic environment, but we cannot assume responsibility for any adverse reactions due to personal health conditions, allergies, or sensitivities.

9. Liability Limitation

Govinda’s Miraroad is not liable for any indirect, incidental, or consequential damages resulting from the use of our services, including but not limited to issues related to food, delay in services, or any unforeseen circumstances.

10. Modification of Terms

We reserve the right to modify these terms and conditions at any time without prior notice. Any updates will be posted on our website, and your continued use of our services constitutes acceptance of any changes.

11. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Mumbai.

12. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, feel free to contact us:

Govinda’s Miraroad
Phone: [Insert Phone Number]
Email: [Insert Email Address]
Address: [Insert Restaurant Address]

By using our services, you acknowledge and agree to the terms and conditions set forth above. Enjoy your dining experience at Govinda’s Miraroad!